Experiencing problems? Try these troubleshooting steps.

How do I change the position of a video in my videoask?

If you've added a video to your videoask but it's off-center or cropping out a key focal point, you can easily reposition it to ensure a better viewing experience for your respondents.

If you're new around here, take a look at this article all about getting started with VideoAsk, otherwise, follow the steps below to learn how to reposition a video.

Note: This feature is currently only for videos in your videoask flow. You cannot adjust the video position in your follow-up replies and your respondents cannot adjust the video position in their responses or replies.


Once you've recorded or uploaded your video, navigate to the Video tab.


Select an option under Adjust video position and find the best position for your video.


Changes will be saved automatically.


Click through the preview options to see how your videoask will appear on different devices. Make changes to the positioning if needed.

Looking for more video tips? Check out these top tips and tools for video editing and recording. ✨

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